Return & Refund Policy
At Yevashops.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
- Eligible products may be returned within 7 days of delivery.
- To qualify for a return, items must be:
- Unused, unwashed, and in their original condition.
- Returned with all original tags, packaging, and accessories intact.
- Accompanied by a valid proof of purchase.
Non-Returnable Items
The following items are not eligible for return:
- Innerwear, socks, and personal care products.
- Customized or personalized products.
- Products marked as “Final Sale” or “Non-Returnable.”
Return Process
To initiate a return:
- Contact our customer support team at support@yevashops.com.
- Provide your order number and reason for return.
- Follow the instructions provided by our support team.
Refunds
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–10 business days to your original payment method.
- Shipping charges, if applicable, are non-refundable unless the return is due to our error.
Exchanges
We offer exchanges for eligible products subject to stock availability. Please contact our support team for assistance.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery with photographs of the product and packaging.
Still unsure about your size?
Our team is here to help you find the perfect fit. Get in touch and we’ll be happy to assist you.